You can reach out to us by submitting a ticket on our portal or you can directly mail us at Check out our website to know about the services offered by us. Double-click the top or bottom of a page to show the Headers/Footers space and see if that highlights the greyed out options. Check if any of the shapes have been placed in the background. Not sure how exactly you created that template. Step 7: Right click on this file and rename its extension as "old" means which be as "Excel15.old"įor any other concerns related to Office 365 plan and subscriptions. Try to create a new file without using the template and see if the issue happens. Step 6: Here you find a file with namely as "Excel15.xlb". Step 5: Then click on Roaming > Microsoft > Excel. (Sometimes it is not visible then click on View in Taskbar and then check Hidden items here).
Step 3: Then Users > Select the user name here. Step 2: Go to your Windows Explorer and open "C" drive.
Step 1: Close your all Excel workbook which is currently opened. If you are facing this issue then follow the below steps to resolve this: They are unable to do that because of Insert key is Grey-out. When they try to insert something such as rows, columns and any image file in the Excel sheet. Modified on: Wed, 12 Feb, 2020 at 3:12 PMĪs we have noticed, many of the customers are reporting that the Insert key is disabled in Excel.
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