DSM has become a huge hassle, with uncomfortable seating, repeat shows, and exchanges only allowed in person at the box office. My wife and I have subscribed to the Broadway series here and through Dallas Summer Musicals. I left the theatre in tears because there was nothing I could do to make our experience any better and it breaks my heart that I disappointed him because your website and employee misled me into believing I would be able to see a good portion of the performance. I ask that your establishment makes it clear, the view from these seats are not partial its nonexistent. I feel lied to by a place where I am supposed to be able to escape reality and have a stress free time with loved ones. I bought the tickets for my boyfriend and me as a surprise for him, but we left during intermission because all we were able to experience was the sound! I am so heartbroken because I have been looking forward to this for weeks! I understand that the tickets I purchased were in a partial view area, as your website and box office told me, but when I called to ask if we would still be able to view a good portion of the performance, I was told yes. I spent $170 to look at the corner of the set and listen to the CD. My purchase was for 2 tickets in the Dress section, Row BB, seats 8 & 9. I purchased tickets to the performance of Book of Mormon on Wednesday, Dec.
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